How to Deal with Difficult People Print E-mail

Date: November 22, 2011
Time: 10:00am - 2:00pm (Lunch Included)
Lunch (Included): 11:45am – 12:30pm
To register: e-mail Jingting Ma or call 204-478-3700 x 215
Cost: $59 (plus GST)
Location*: 1146 Waverly Street, Winnipeg
(Please do not park in the stalls marked Pulford Community Living Services)

*Please note the change in location from the past workshops!!
Workshop attendees must arrive 15 minutes prior to the start of workshop for registration.

How to Deal with Difficult People will give you the tools to manage conflict at work and beyond. This introductory workshop examines basic approaches to dealing with conflict and provides the opportunity to learn concepts and skills which are crucial to handling conflict in healthy ways.  It is an essential professional development tool for managers, team leaders and front-line staff.  How to deal with difficult people was one of the most liked topics offered in 2010.  Many participants found the course contents valuable and applicable to their workplace.

This workshop will be facilitated by Sue Hemphill.  Sue has extensive experience as a trainer and a mentor for many other local trainers. Her past involvement in coordinating various programs and managing multi-party collaboration projects gave her insights on how to create and maintain a harmonious work environment. Sue currently works as an organizational and staff development consultant in both the private and public sector. (Click here to learn more about Sue)

How to Deal with Difficult People is one of many topics offered by our Leadership Training Workshops organized by IBEX, maker of Inclusion.  Our workshops will explore a wide variety of subjects relevant to leaders in Community Living Organizations. Participants may attend one or multiple sessions depending on their interest and availability.

For more information about this or any other IBEX workshops, please contact Jingting Ma at 204.478.3700 x215.