employee engagement
A Learning Experience with a Supported Individual
by Meite Timshel for Inclusion by IBEX Darryl Germain is a tall man with a deep rumbling baritone and a firm handshake. He’s been keeping the IBEX office sparkling since he took on the position as the Herd caretaker. IBEX got ‘connected’ with Darryl and Andrea last September, via Connect Employment Services. Connect is an [...]
The Power of Meaningful Recognition
By Raissa Sagun, Herd Geek Imagine walking into your office on a Monday morning to find a surprise waiting at your desk. No, it’s not a big stack of papers that have to be filed or a report to be completed within the next two hours. Instead you find a small centerpiece of vibrant flowers in a [...]
What your toilet paper can tell you about yourself…
By Jingting Ma, Inclusion Sherpini During our last Leadership Certification workshop, all the participants had a chance to find out what their personality type is according to the Myers-Briggs Personality Type indicator. Everyone had to do a quick survey to answer a few situational questions about themselves, and the answer would show you the four [...]
When to fire someone at your agency
by Darryl Stewart, Head of the Herd Warm up your mind with these two classic questions: If they quit, would I be upset? If I could start the hiring process again, would I still hire them? If you have spoken to them about their performance (you should have if you are thinking about firing them): [...]
An Executive Director on Engaging Staff
By Darryl Stewart, Head of the Herd, at Inclusion by IBEX. Ever since we asked for input on the new book I am writing on engaging direct service workers, a flood of email and even a few phone calls have come back from all over Canada. People in agencies that support people with intellectual disabilities really [...]
Engaging direct service workers without more pay – Part 1
By Darryl Stewart, Head of the Herd at Inclusion by IBEX. I have heard it time and again. “The reason that people leave our agency or don’t do their job well is that our wages and benefits are just too low. If we had better pay and better benefits, our staffing situation would be so [...]
New book on engaging support workers
By Darryl Stewart, Head of the Herd at Inclusion by IBEX. Our company has worked with agencies that provide supports for people with intellectual disabilities all over Canada for many years. In the course of dealing with these agencies as a supplier of some very critical systems, we get to know many of the people [...]
Why stress over dealing with a union?
By Darryl Stewart, Head of the Herd at Inclusion by IBEX The Inclusion team at IBEX talks with agencies supporting individuals with developmental disabilities all over Canada. We often hear the phrase “we are in union negotiations”. We have come to understand that this means “leave us alone, we are super busy and highly stressed”. No one seems [...]
Your executive director is not that important
By Darryl Stewart, Head of the Herd at Inclusion by IBEX As far as engaging front line employees in a developmental service agency, the executive director really does not matter, at least directly, to those supporting individuals Consider… The situation where the ED is no fun at all, but your supervisor treats you with respect, [...]
Treat people the way they deserve to be treated
By Darryl Stewart, Head of the Herd at Inclusion by IBEX A recent conversation I had with a supervisor in an agency reminded me of a lesson I learned a long time ago, one that changed everything for me as a leader, one that is so instinctual to me now that I forget that I [...]
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