February, 2012
When to fire someone at your agency
by Darryl Stewart, Head of the Herd Warm up your mind with these two classic questions: If they quit, would I be upset? If I could start the hiring process again, would I still hire them? If you have spoken to them about their performance (you should have if you are thinking about firing them): [...]
Ask for a favour and get a kudo
By Darryl Stewart, Head of the Herd I phoned Monica, the controller for one of our customers, today. I asked her to do me a favour using her connections and begged her to let me take her out to lunch in return. She did not want to go for lunch. I thought maybe it was [...]
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